ReadMark
Support
Need help with ReadMark? Send us the account email, device, browser or app version, and a short description of what happened.
What we can help with
- Login, Google or Apple sign-in, account sync, and password issues.
- Course selection, TOEIC, EJU, TOPIK, and custom material study sets.
- AI chat, AI course builder, PDF processing, explanations, and planner recommendations.
- Typing practice, audio playback, listening volume, and study record problems.
- Account deletion, data export, and privacy questions.
Fast bug report checklist
- What screen were you using?
- What did you expect to happen?
- What actually happened?
- Can you attach a screenshot or the exact error message?
- Were you signed in with Google, email, or guest mode?
Account and data deletion
To permanently delete a signed-in account and its server data, open ReadMark and choose My → Account → Permanently delete account. To delete only local study history, use Delete all study data in the same section.
If you cannot access the account, email readmark.team@gmail.com from the address connected to your ReadMark account.
Contact
Email: readmark.team@gmail.com