Privacy Policy

Information we may collect

• Account information, such as email address, display name, login provider, and profile settings.
• Learning data, such as course selection, quiz attempts, planner items, progress, streaks, and review history.
• User-provided study materials, such as text, PDF content, images, audio, transcripts, and notes.
• Device and usage information needed for security, debugging, abuse prevention, and service reliability.
• Support messages that you send to us by email or through app feedback flows.

Children under 14

ReadMark currently limits account registration to users who confirm that they are 14 or older. A child under 14 cannot create an account through self-consent alone. Until a separate legal-guardian consent and verification process is available and completed, ReadMark does not permit an under-14 account to be created. If you believe that we received personal information from a child under 14 through an account, contact readmark.team@gmail.com so we can investigate and delete it.

How we use information

• To provide learning courses, quizzes, explanations, flashcards, planner schedules, and review tools.
• To generate AI study assistance, course summaries, practice questions, feedback, and recommendations.
• To sync your account, preserve progress, protect against abuse, and keep the service working.
• To answer support requests, diagnose bugs, and improve the app experience.

AI and uploaded materials

Some ReadMark features send user-provided study content to AI services so the app can generate explanations, flashcards, quizzes, summaries, or planner recommendations. Avoid uploading highly sensitive personal information. Uploaded materials are processed only for the feature you request and for safety, reliability, and debugging where required.

Optional AI improvement signals

The optional “Help improve ReadMark AI” setting is off by default. When enabled, ReadMark may collect coarse signals such as course, question type, correct or incorrect outcome, response-time bucket, AI response success, whether an answer was helpful, and a selected reason when it was not helpful. These signals do not include chat text, email address, names, PDF or note contents, handwriting, images, audio, or transcripts. For signed-in users, an account ID is attached only so consent can sync and deletion can be honored; guest signals remain isolated on that device and never transfer to the next signed-in account. Users can turn the setting off and delete these improvement signals from AI settings. This data is reviewed in aggregate for evaluation, bug fixing, and future product or model improvements; it is not used for instant automatic model training.

Third-party services

• Supabase provides account authentication, database storage, and account-data synchronization.
• Vercel hosts the web app and server functions that operate ReadMark features.
• Google or Apple processes sign-in information only when you choose the corresponding sign-in method.
• Google Gemini or OpenAI may process the study content sent to an AI feature, depending on the feature and current service configuration.

These providers receive information only as needed to provide, secure, or troubleshoot the requested service.

Retention and security

Account and learning data is kept while the account is active or while it is needed to provide the requested feature. When a user permanently deletes an account, ReadMark removes the account and associated records from the active service. Limited security logs or provider backups may remain temporarily where needed for security, legal obligations, or the provider's normal backup-expiration cycle. ReadMark uses access controls, encrypted transport, and authenticated server requests to protect account data, but no online service can guarantee absolute security.

Data deletion and contact

Signed-in users can permanently delete their account directly in ReadMark from My → Account → Permanently delete account. The app confirms the irreversible action, deletes private saved materials, and removes the authentication account and associated profile, learning, classroom, and AI-improvement records from the server.

For data export, privacy support, or help when you cannot access the account, contact readmark.team@gmail.com from the email address associated with the account.

Support

For product support, visit ReadMark Support or email readmark.team@gmail.com.

Policy updates

If this policy changes materially, ReadMark will update the date shown at the top and provide an in-app or service notice when appropriate.